I gladly accept returns and exchanges
Please understand though, these items are made specifically for you once you place an order. There is nothing that is stocked, and they are as unique as you, so please don’t return them unless there was shipping damage or quality issues.
Please contact me within: 14 days of delivery
Please ship items back within: 30 days of delivery
I accept cancellations up to one hour after order confirmation
But please contact me if you have any problems with your order.
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
- Custom or personalized orders
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs unless the item was damaged during the original shipping, or there are quality issues. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please send returns properly packaged to:
Moment of Perception Photography
c/o Heather Spencer
PO Box 12158
Prescott, AZ 86304